Factory Direct Delivery & Shipping Policy
At DC Studio, our handcrafted heirlooms ship directly from our specialized manufacturing atelier and factory in Al Shifa, Riyadh to destinations across the Kingdom of Saudi Arabia.
1. Direct Transport & Territorial Coverage
Operating from our primary manufacturing facility in Al Shifa District, Riyadh City, our climate-controlled logistics fleet covers all major metropolitan centers and regions across KSA:
- Riyadh Metropolitan Area: Direct factory delivery within 3 to 5 business days for in-stock pieces.
- Western Province (Jeddah, Makkah, Madinah, Taif): Scheduled direct transport within 5 to 7 business days.
- Eastern Province (Dammam, Khobar, Dhahran, Jubail, Al-Ahsa): Scheduled direct transport within 5 to 7 business days.
- All Other Regions (Qassim, Hail, Asir, Jazan, Tabuk, Al-Jouf): Insured freight delivery directly to your designated site.
- GCC Member States: Private international transport available to the UAE, Qatar, Kuwait, Bahrain, and Oman upon arrangement.
2. Bespoke Lead Times (Made to Order)
Because bespoke commissions are hand-crafted to custom architectural dimensions at our Al Shifa workshop, fabrication typically spans 14 to 28 business days depending on detailing and material availability. Clients receive photographic progress updates throughout the joinery, carving, and upholstery phases.
3. Direct Delivery Scope: Insured Delivery Across the Whole KSA
Please note our dedicated service scope regarding delivery:
- DC Studio is a master fabrication atelier specializing in architectural furniture craftsmanship, custom sizing, and insured transport.
- We provide insured direct factory delivery across the whole Kingdom of Saudi Arabia (KSA).
- Pieces arrive fully built, finished, and enclosed in heavy-duty protective crating for positioning by your personal interior design contractor or residential team.
- Consignments are inspected jointly at delivery to confirm uncompromised craftsmanship and protective packaging integrity.
4. Comprehensive In-Transit Insurance
Every consignment departing our Al Shifa atelier in Riyadh is fully insured against any transit hazard. In the unlikely event of transit damage, DC Studio assumes full responsibility for immediate repair or complete replacement at zero client expense.
5. Logistics Coordination & Direct Contact
Our dispatch team coordinates directly with you 24 hours prior to delivery to schedule the optimal arrival window.
For any logistical inquiries, contact our factory concierge via telephone / WhatsApp: +966 50 150 5020 or email: info@dcstudio.store.
